Support

Email heartpaircustomer@gmail.com (shared support inbox for Pioneer Group ApS apps). We usually reply within a day.

Quick answers

• Connect with your partner: tap your initials at the top right → Partner → Invite. Your partner taps I have a code and enters it.
• Restore your purchase: open the paywall and tap Restore.
• Your partner has Premium but you don't: make sure you're connected, then close and reopen the app.
• Add the widget: touch and hold your home screen, tap Edit → Add Widget and search for Pairbond.
• Cancel your subscription: iPhone Settings → [your name] → Subscriptions → Pairbond.
• Delete your data: Settings → Delete all my data. See the Privacy Policy.